Do you paint commissions?
Yes, I do alot of commissions. Just send me a message, or give me a call to discuss what you have in mind.
Can I order a painting in a different size or colours than that which is available?
Yes, I can do a different size or alter in any means for you. It will not be exactly the same of course, however I will do my best to follow your instructions as closely as possible.
What is your return policy?
If you need to return or exchange your purchase for any reason, just ship back to us in brand new condition within 30 days of your purchase. We’ll get you a refund. Just shoot me thru an email at firstname.lastname@example.org
Also in the unlikely event of any problems with your painting, just let me know. I take absolute pride in what I do, and feel that you must be happy with what you have purchased, as you will look at it many times per day on your walls. Sometimes "stuff" just happens! Please don't hesitate to contact me I will do all I can to help.
How much is shipping within Australia?
All prices include free shipping within Australia.
Do you ship Internationally? *
Yes and a large slab of the world is Free Shipping on orders over $1000. Rates tend to be skewed for anything outside the norm with USA, UK, Canada etc...where I cant do it free, I have been provided amazing rates. Please remember this is a full stretched painting that is HUGE and arrives ready to hang. I have worked out the costs to get it in a tube, and get it framed locally, and its about the same as the shipping rate for a ready to hang item. Orders under $1000 for most of the world is a flat rate of $250. If your country doesn't show in shipping options, just drop me a message and Ill confirm for you very quickly. All International paintings are sent using PackSend and they will contract to TNT, UPS or DHL for Global express shipping. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for....however MANY have no costs associated with importing art, and Australia has a Free Trade Agreement with many countries. If you need help, or more info just drop me a message as I have shipped to many countries.
Can you expedite shipping?
Shipping overnight is an option within Australia. It is however expensive. Just contact me and let me know where you are and I can let you know the details. Internationally we find that shipping is often very very fast. (sometimes even faster than local!)
Do you have a gallery I can visit?
I don't really have a "gallery" par-say. Id need to have many walls to have each piece I stock out on display. However you are more than welcome to visit my studio and view all my stock prior to purchase which is racked for viewing. Just contact me to arrange a time.
Can I purchase on laybuy?
Yes. I ask for a 20% deposit, and then you are welcome to pay to my PayPal or EFT at anytime. I generally ask for you to have paid for your purchase within 3 months, after which I will ship it to you.
How do you package your paintings for shipping?
I ship my paintings in custom made cartons, bubble wrapped and with inner protective card. My cartons are heavily marked with "Fragile" notices. I do all that I can to ensure your purchase will arrive safe and sound into your possession. We do ask that you kindly check your painting before signing for it. In the event that damage has occured, please do not sign the receipt of delivery, and reject the delivery. I will make plans with you to do a new piece or provide a refund.